From the plan you build with the client to the after-action report you close out with. Five stages, one system, no handoffs between five different tools that all disagree with each other.
Here's how coverage gets planned almost everywhere today. The contract is a wall of hourly columns. The actual schedule is a thousand-row list from a different app. They share a name barely half the time, and somebody pivots one into the other in their head.
The post name carries its own changelog. "Breaker #1 EAST (Moved from roamer 3)" is what happens when there's nowhere else to record a decision. Training shifts sit in the coverage list like real posts. This is the night-before reality, and it is nobody's fault but the tools'.
Standby takes both files in, lines them up, and hands you one clean board. The reconciliation that used to eat your evening happens on import. What you get back is the picture below, and it stays true all night.
Build the contracted plan together: which posts, which hours. Start blank, upload the client's spreadsheet, or clone last year's event onto new dates. The client reviews it in a read-only view and signs off, and that sign-off becomes the baseline everything else is measured against.
Check agents in and the system drops them onto their scheduled post automatically. Hand out radios and equipment as you go, so every person is tied to what they're carrying. Walk-ups and late arrivals get handled in the same flow.
The live board shows every post and who's on it, updating across every device at once. Reassign with a click, send to standby, and cover a break in one step, with the open post flagged automatically. Long-shift and missed-break warnings surface before they bite.
This is where the whiteboard lives today, and where Standby earns its keep.
File incident reports through a structured workflow, with escalation for the serious ones. Keep shift notes, supervisor-only notes, and per-person personnel notes alongside the board. Look up any radio and see its full chain of custody. Nothing lives in a separate app.
Coverage of record, post by post, against the baseline the client signed off on. Shift reports, agent reports, and after-action reviews generate from the moves you already made. When coverage gets questioned, you have the answer instead of a defense.
The loop closes: what you promised in stage 1, proven in stage 5, from the same board.
Three clicks, and the record writes itself. Watch what the whiteboard can't do.
One popover. Falcon's bar closes out, timestamped. Anchor picks up the post from this second forward.
The system knew pulling Anchor would leave a hole. It flagged the gap and floated it to the top in red. You didn't have to remember.
Drop Ranger into the open post. The board is whole, and the whole chain is now a timestamped record you never wrote down.
Leave an email and I'll walk you through what your next event looks like in Standby. Built by an operator, shown by an operator.